Shopping for pawn software can be a very daunting task. Whether you are a new store looking for the first time, or you are a well-established company with a dozen locations, this is daunting! For those with established stores, transitioning to a new pawn program will be one of, if not THE single most disruptive thing you will go through as a business owner. Your staff and customers will have their patience tried as you re-learn what you thought were simple tasks.
If you are in a position where your current software is no longer supported, you may feel let down and certainly out of control, as you are now forced into making a change that was the furthest thing from your mind. The anxiety you are experiencing is because you are not in control, and as a business owner, that is a very uncomfortable place to be. So, what do you do?
What you should NOT do, is take opinion polls on social media platforms asking “which software is best”. Those questions only work to solicit feedback from cheerleaders or opponents of the software in question. Opinions are not facts, and what you need are facts.
We have put together the a guide which is meant to be a neutral place for you to work from as you make well thought out decisions when it comes to one of the biggest business decisions you will make over the next several years. Please take the time to read through it and put some real thought to what you are about to do. The exercise of thinking it through will allow you to start regaining control of the situation and place you in more familiar territory.
The guide will allow you to identify which items are most important for you to have in your new software, as well as:
- contact information so you can set up appointments for demos,
- questions you can ask of software vendors,
- questions you can ask of peers who have already made the switch you are considering, and
- contact information for those peers
It will NOT tell you “which is the best software”. That is not possible. You have to determine that yourself. But if you will get out in front of it and take control of the situation, chances are you will do just fine. Don’t forget to involve your staff along the way so you have their buy-in, do lots of research, and then set off to do this task with an optimistic attitude that this change is going to be a great thing for your business. Your positive mental attitude will make much of the difference when it counts, and your preparedness and planning to get you to that point will help provide you with that positive mental attitude.
